• A working email address.
• A campaign title and story.
• Who the campaign is for, and the organiser name or nickname.
• A Bitcoin address you control. Check it three times. Send a tiny test payment if you need to be sure.
• A goal amount.
• An image. Keep it small — about 100 KB. Compress it at tinypng.com if it is too large. Recommended size is at least 1200px width x 675px height. Dimensions less than this will cause the post to not render correctly. Sites like https://pixlr.com/ provide free crop and sizing. For best results, use a photo of who this is for, not a logo. 
• Optional: Mempool.space link, X/Twitter, Facebook.

We read submissions and we refuse ones that break the guidelines. We do not investigate every claim and we do not endorse a live page. A listing is not a stamp of truth. Donors still need to do their own checks. 

Ask us first at support@bitbackme.com. Spam and copy-paste pages will be taken down.

Email support@bitbackme.com with the page link and what you want changed. When you hit your goal, ask us to close or archive it.

No. Bitcoin goes to the address on the page. We never touch it. Miner fees on the Bitcoin network are set by the network and your wallet, not by us.

We keep the $20 if the campaign is spam, a backlink or SEO job, or anything on the “will not list” list below — illegal activity, fraud, tokens-as-investment, doxxing, and the rest. We will usually refund it if a charity, club or community project submitted by mistake, because BitBackMe is for personal campaigns only. We may also refund a genuine personal campaign we refuse before it goes live, where the problem is not a breach of the rules. Australian Consumer Law still applies where it must. Bitcoin donations are never refundable by us; we never received the coins.

The $20 review fee, and voluntary donations. If a campaign succeeds we may ask you to send a small gift — 1 to 2% of the goal is a common figure on other sites. That is optional. Give what you think is fair, or nothing.

No. The goal is a target on the page, not a lock on the money. There is no pot sitting with BitBackMe, and nothing for us to release when you hit a number. Each donation goes straight to the Bitcoin address on your campaign. If you miss the goal, you still keep what was sent. If you beat the goal, that extra is yours too. Funds arrive when the Bitcoin network confirms each payment — usually minutes, not after a finish line.

Bitcoin cannot be pulled back. Check the address twice. We cannot recover it.

Not from BitBackMe. We never received the coins. If you think a campaign misled you, that is between you and the campaigner. You can also email support@bitbackme.com so we can look at taking the page down. Taking a page down does not move Bitcoin already sent.

No. Campaign donations are a payment between you and the campaigner. We do not issue receipts for those. Talk to your own tax adviser if you need to.

No. If we show a balance, it is only a view of public chain data. It can lag or fail. It does not prove why the coins arrived or how they will be used. Always check the address yourself.

You need a wallet you control. Learn how to back up the seed phrase and never type that phrase into a website. Practice with a tiny amount first. BitBackMe cannot hold coins for you and we will never ask for your seed phrase. 

• Read the story.
• DYOR on the campaign, campaign manager and beneficiary.
• Look up the address on Mempool.space.
• Use the social links if they are there.
• Send a test amount first if you are unsure.
• Walk away if it feels wrong. You cannot get Bitcoin back.

We hold the right to refuse any campaign. Unfortunately due to government red tape in Australia, we do not list charities, community projects or clubs. We will not knowingly list campaigns that:

are for a registered charity, or ask people to “donate to our organisation”;

are an open-ended cause — the homeless, wildlife, disaster victims as a class, and the like;

raise funds for public infrastructure or amenities — halls, parks, playgrounds, courts;

raise funds for a club or association itself;

• are illegal, or that support illegal activity;
• we consider immoral;
• go against the freedom and liberty of others — including violence, slavery, trafficking, child exploitation, or targeting people for who they are;
• are fraudulent, impersonate someone, or look designed to deceive donors;
• raise funds for terrorism, organised crime, illegal weapons or prohibited drugs;
• treat a “donation” as an investment — interest, profit share, tokens, securities or any promised return;
• are mainly about selling non-Bitcoin tokens;
• include sexual content involving minors, or sexual content we are not willing to host;
• doxx, harass or incite harm against a private person;
• use other people’s photos, names or stories without the right to do so;
• are spam, or exist only to farm addresses, backlinks, SEO or traffic.

This list is not complete. We can say no for a reason that is not written here. We do not have to write an essay when we refuse a page, though we will usually say that it was refused.

https://bitbackme.com/terms-of-use/BitBackMe is for one person, their family, a close friend, or that person’s own animal. A private need — medical bills, housing, a funeral, tools, school costs.

We do not list charities. We do not list clubs. We do not list community projects: halls, parks, playgrounds, rescue groups, “help the homeless,” “help flood victims,” and the like.

That is a hosting choice, not a judgment on the cause.

Australia does not have one national fundraising licence. Each state has its own rules for public appeals. Online pages can be treated as fundraising wherever someone reads them. Charity and community appeals sit in that system. A page for Tim's laptop or Larry’s dog usually does not.

We are a listing website. We are not a charity, a trustee, or a licensed fundraiser. We do not hold the Bitcoin. We take a small listing fee. If we hosted public and charitable appeals as well, we would be closer to the rules that apply to those appeals. We are not set up for that.

So the line is simple. Named person. Private need. If the money is for an organisation, a club, a public place, or a cause in general, this is not the site for it. The full list is in the FAQ and the Terms of Use.

If it feels off to you, it will feel off to us. Do not invent a person, a crisis or a wallet. Do not list an address you do not control. Do not promise donors something Bitcoin cannot do.

• Tell the truth, and update the page if the facts change.
• Use funds in line with the story you published.
• Check the Bitcoin address until you are certain.
• Close the campaign when you reach the goal.
• Do not collect seed phrases or “help” donors by taking control of their wallet.

One relevant link is fine. Mempool and social fields don’t count. More than that is treated as spam.

Email support@bitbackme.com with the page link and why it should come down. We will look at it. We still cannot refund coins already sent.

No. See the Privacy Policy for what we collect (account email, campaign fields, the Square submission payment, comments, ordinary server logs) and what we do not collect (donor keys, custody of campaign funds).

No. Taking a page down does not erase the blockchain.

Email support@bitbackme.com. That is the address for campaign changes, reports, privacy requests and general questions.

Site: https://bitbackme.com

Terms of Use: the contract, including refusal rights, fees and liability.

Privacy Policy: what information we hold and how to ask for a copy or deletion.

This FAQ is a plain-English guide. It does not replace those two pages.